如果您的KYC驗證失敗而需要重新提交,可能是因為以下原因:
"1.请重新下载APP再做实名认证https://download.coinup.io/
Please download the APP again and do real-name authentication. https://download.coinup.io/
2.證件正反面照片模糊,请重新拍照上传。
Blurred ID photo,Please take photos and upload again.
3.證件照片邊緣不全
Incomplete Edges of Certificate Photos
4.證件過期
Certificate Expired
5.證件號碼錯誤
Wrong Certificate Number
6.證件姓名錯誤
Wrong Certificate Name
7.证件的上传顺序错了
The upload order of the certificate is wrong
8.需要提供有效證件
Valid ID card is required
9.证件类型错误
Wrong certificate type
10证件反面照错误
Wrong reverse photo of certificate
11.請綁定手機號碼重新提交認證
Please bind the cell phone number and resubmit the authentication."
如果您的KYC驗證不成功,您可以檢查您的站內信以了解拒絕原因;或者聯系官方客服,重新提交KYC驗證。